Corporate Shirking Responsibility ( CSR)
REcently NASSCOM has launched NAC test to certify BPO employees at a nominal fees of 100-200 Rs in Rajasthan, soon to be launceh in 7 other states. A good ploy to collect Hafta from the unemployed considering that the selection rate is about 3-4%, looks like a money spinning move. Previously BPO firms have employed massive PR initiatives to showcase BPO career as a shining path. REcently a survey found that majority of current call center workers believe that they are being exploited and have to work at odd hours for non-commensurate payment. A brazen act of selfishness and apathy. Shame on NASSCOM to be involved in such initiatives.
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